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Help & Support



How to log in to your online Participant account

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This article is intended for Participants currently enrolled with Zane Benefits.  

To log in to your online Participant account, go to and enter your username and password.
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What is my username & password?

When your company enrolled you in ZaneHealth, they sent you a Welcome Letter (via email or a printed packet).  The Welcome Letter includes your username and a temporary password. The first time you log in, you will be prompted to change your password and elect enrollment into your Zane Benefits plan. 
If you did not receive your Welcome Letter, speak with the plan administrator at your company.  They can resend or reprint the Welcome Letter for you.
If you did not receive the Welcome Letter email, check your email spam/junk folder.  Or, verify with your Plan Administrator that your email is entered correctly.

Sample Welcome Letter

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Disclaimer: The information provided on this website is general in nature and does not apply to any specific U.S. state except where noted. Health insurance regulations differ in each state. See a licensed agent for detailed information on your state. Zane Benefits, Inc. does not sell health insurance. None of this information should be taken as legal or tax advice.