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How to correct a mistake on a claim

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If you've submitted a claim incorrectly, the easiest way to correct it is by editing the claim through your online account.

1. Find the incorrect claim and click on the claim number

Log in to your Zane Benefits online account ( The homepage will list recent pending claims. 

2.  Update the claim with the correct information

You can update or add to the information and documentation you initially provided

3.  Click "Update Claim" 

Note: After updating, a note will appear at the top of the page in green stating “Your claim has been updated successfully”. 

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Disclaimer: The information provided on this website is general in nature and does not apply to any specific U.S. state except where noted. Health insurance regulations differ in each state. See a licensed agent for detailed information on your state. Zane Benefits, Inc. does not sell health insurance. None of this information should be taken as legal or tax advice.